As a Project Respect consumer you have the right to:

✓ a service that is respectful and non-judgemental
✓ receive high quality service and support
✓ a service that is culturally safe
✓ actively participate in the planning about your care
✓ have access to an interpreter at all times
✓ be safe and free from harm, violence and preventable injury
✓ refuse Project Respect’s services
✓ know the identity and qualifications of staff providing your care
✓ privacy
✓ your personal information treated confidentially and with respect
✓ have lawful access to your information
✓ make a complaint and have that complaint addressed efficiently


As a Project Respect consumer your responsibilities are to:

✓ provide complete and accurate information where appropriate to help us help you
✓ accept the consequences of your own informed decisions
✓ accept and act upon agreements we make
✓ notify staff of any concerns you have about programs and service
✓ respect and act safely towards Project Respect staff, volunteers, students and others using our services