As a Project Respect consumer, you have the right to:
- a service that is respectful and non-judgemental
- receive high-quality service and support
- a service that is culturally safe
- actively participate in the planning about your care
- have access to an interpreter at all times
- be safe and free from harm, violence and preventable injury
- refuse Project Respect’s services
- know the identity and qualifications of staff providing your care
- privacy
- your personal information is treated confidentially and with respect
- have lawful access to your information
- make a complaint and have that complaint addressed efficiently
As a Project Respect consumer, your responsibilities are to:
- provide complete and accurate information where appropriate to help us help you
- accept the consequences of your own informed decisions
-
accept and act upon agreements we make
- notify staff of any concerns you have about programs and service
- respect and act safely towards Project Respect staff, volunteers, students and others using our services
Chart of Rights PDF, available to download and keep as a reference.